Verifying Your 97ok Account
Account verification is how we make sure only you can withdraw from your balance. It is a one-time process: submit a valid photo ID and confirm the mobile number linked to your bKash, Nagad or Rocket wallet. Our team reviews documents and updates your account status — you will see the verified badge in account settings once it clears. Verification also lets
us match your wallet number correctly, which removes the most common cause of a delayed payout. Think of it as locking your cashier desk so no one else can reach in.
- Upload a photo ID — A national ID card or passport scan works. Make sure all four corners are visible and the text is clear.
- Confirm your mobile number — The number must match the wallet (bKash, Nagad or Rocket) you plan to use for withdrawals.
- Wait for review — Our team checks the documents and marks your account verified. You will receive a notification when it is done.
- Check your verified status — Open account settings and look for the verified badge — once it shows, your withdrawal channel is fully unlocked.