Reference

Terms That Cover Your Account on 97ok

These terms set out the rules for opening and using your 97ok account. Access and eligibility depend on your local law and whether your region is supported — read through before you deposit or place any wager.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredLocal law governs accessSubject to change with notice
97ok Terms That Cover Your Account on 97ok
TERMS CONTACT

Reach Us About These Terms

Questions about what these terms mean for your account, or a request to close your account, can go to our support team directly. We handle terms-related queries through the channels below.

Live Chat Open the chat window from any page on 97ok. A support agent will walk you through any clause you need clarified, including deposit and withdrawal conditions.
Email Support Write to our support address for account-specific questions. Include your registered mobile number so we can locate your account and respond accurately.
Account Help For account closure or data requests tied to these terms, contact support and state your request clearly. We process these in line with the terms on this page.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account details, transaction history, and wallet information are stored securely. We apply standard encryption across all account activity, including deposits and withdrawals via bKash, Nagad, and Rocket. Here is how we handle the key areas these terms cover.

Data Retention We keep your account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.
Payment Verification Withdrawals are matched against the wallet used to deposit — your bKash, Nagad, or Rocket number must match the account on file before a payout is processed.
Account Access Your login credentials are your responsibility. We will never ask for your password. If you suspect unauthorised access, contact support immediately to freeze the account.
Term Changes We notify you of material changes via the email or mobile number on your account. Check this page periodically — the date at the top reflects the most recent revision.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover what most people ask. For anything not listed here, our support team can help.

These terms apply to anyone who opens an account on 97ok. Access depends on your location and local law — eligibility is your responsibility to confirm before registering.

We can update the terms when needed, but we post the revised version on this page and note the date. Continued account use after a change means you accept the updated terms.

We retain your records for a period after closure as required by applicable rules. Contact support to request a summary of the data we hold on your account.

Yes. All funding methods — bKash, Nagad, Rocket, and bank transfer — fall under the same terms. The payment method you choose does not alter your rights or obligations.

Contact support via live chat or email with your account details and the transaction in question. We review disputes against the transaction record on file and respond in writing.

These terms do not override local law. If wagering is restricted in your jurisdiction, you are responsible for knowing that. We do not confirm legality for every region individually.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.